Terms of use
Last updated
These terms apply to your use of houstonappliancecare.com and the Houston Appliance Care phone line. By using either, you agree to them.
What the service is
Houston Appliance Care is a free referral service. When you call or send a request, we try to connect you with an independent appliance repair company that serves your area. We do not perform repairs, employ technicians, sell parts or guarantee any repair. See the disclaimer for the full explanation.
Your agreement is with the repair company
Any quote, service call fee, repair, parts order, payment, warranty or dispute is between you and the repair company that does the work. Before you agree to a visit or a repair, ask the company for its service call fee, how it prices parts and labor, and what warranty it gives, and get the quote in writing.
No guarantee of availability
We cannot promise that a company will be available in your ZIP code, on a particular day, or at a particular price.
Information on this site
Cost ranges, lifespans, error codes and troubleshooting steps on this site are general information drawn from the sources we cite. They are not a diagnosis or a quote. Always unplug an appliance, or turn off its gas or water, before you look at it, and follow the manufacturer's instructions. Gas smells, sparking and burning odors need a professional, and a gas smell needs your gas utility or 911 first.
Acceptable use
Don't submit false requests, other people's details without permission, or anything unlawful or abusive.
Liability
The site and the referral service are provided as is. To the extent the law allows, Houston Appliance Care is not liable for the work, conduct, pricing or warranty of any repair company, or for any loss arising from use of this site. Nothing in these terms limits rights you have under Texas consumer protection law that cannot be limited.
Trademarks
Brand names such as Samsung, LG, Whirlpool, GE, Maytag and Frigidaire belong to their owners. They are used only to describe the appliances people ask about. Houston Appliance Care is not affiliated with, authorized by or endorsed by any manufacturer.
Governing law
These terms are governed by the laws of the State of Texas.
Changes
We may update these terms. The date at the top shows when they last changed.